Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Speaker: Prof. Dr. Wilkesmann from TU University of Dortmund
Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for HKKMS members and $200 for non-members..

Click on the Event registration tab to sign up for this event.

In Knowledge Management the attention is mainly focused on the knowledge side and not on the ignorance side. In our daily work, we have to deal with incomplete information. Mostly, we have no time or no resources to gather all relevant information. For that reason we should take ignorance and dealing with strategies to overcome ignorance in organizations more seriously. In this sense we should also extend our understanding of knowledge management by thinking about managing what we do not know. Taking this into account, we have to shift from Knowledge Management to Ignorance Management.

Within her talk, Prof. Wilkesmann will show how experts like doctors deal with ignorance and which tools (e.g. apps, google, critical incident reporting systems) really help to overcome their ignorance. Prof. Wilkesmann will present some short and crisp as well as practice-oriented research results, which base on qualitative interviews with 50 doctors and a comprehensive survey with 2,853 doctors currently employed in hospitals, conducted in the spring of 2012.

The event will be interactive and discussion focused.

We look forward to seeing you at the event.

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

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Maximiliane (Maxie) Wilkesmann is assistant professor at the Faculty of Business, Economics and Social Science at the TU University of Dortmund in Germany. She received her PhD in 2009 at the Ruhr-University of Bochum for which she has been awarded a scholarship from the Hans-Boeckler Foundation. In 2012, the co-authored paper “Knowledge transfer as interaction between experts and novices supported by technology“ has been awarded in the category “Outstanding Paper Award Winner” of the Emerald Literati Network Awards for Excellence 2012 in the category “highly recommended paper”. Her research interests include knowledge management, knowledge transfer, organization studies, teaching and learning with new media, and dealing with ignorance in organizations.