ignorance management Archives - HKKMS : The official site of the Hong Kong Knowledge Management Society

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Jul 302013

OverviewEvent registrationAbout Prof. Dr. Wilkesmann

Speaker: Prof. Dr. Wilkesmann from TU University of Dortmund
Date : Thursday 15th August
Time: 6:30pm-8:00pm
Location: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for HKKMS members and $200 for non-members..

Click on the Event registration tab to sign up for this event.

In Knowledge Management the attention is mainly focused on the knowledge side and not on the ignorance side. In our daily work, we have to deal with incomplete information. Mostly, we have no time or no resources to gather all relevant information. For that reason we should take ignorance and dealing with strategies to overcome ignorance in organizations more seriously. In this sense we should also extend our understanding of knowledge management by thinking about managing what we do not know. Taking this into account, we have to shift from Knowledge Management to Ignorance Management.

Within her talk, Prof. Wilkesmann will show how experts like doctors deal with ignorance and which tools (e.g. apps, google, critical incident reporting systems) really help to overcome their ignorance. Prof. Wilkesmann will present some short and crisp as well as practice-oriented research results, which base on qualitative interviews with 50 doctors and a comprehensive survey with 2,853 doctors currently employed in hospitals, conducted in the spring of 2012.

The event will be interactive and discussion focused.

We look forward to seeing you at the event.

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Date : Thursday 15th August
Time: 6:30pm-8:00pm
Location: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

[si-contact-form form=’3′]

Maximiliane (Maxie) Wilkesmann is assistant professor at the Faculty of Business, Economics and Social Science at the TU University of Dortmund in Germany. She received her PhD in 2009 at the Ruhr-University of Bochum for which she has been awarded a scholarship from the Hans-Boeckler Foundation. In 2012, the co-authored paper “Knowledge transfer as interaction between experts and novices supported by technology“ has been awarded in the category “Outstanding Paper Award Winner” of the Emerald Literati Network Awards for Excellence 2012 in the category “highly recommended paper”. Her research interests include knowledge management, knowledge transfer, organization studies, teaching and learning with new media, and dealing with ignorance in organizations.

Innovation: creating valuable knowledge out of ignorance

Meetings No Responses »

Oct 232011

The topic of Knowledge Management is, for many , closely related to Innovation. And one reason for a rise in interest in KM is because it has become an imperative for both private and public organisations to innovate to remain relevant in the highly competitive and fast changing modern world. At the next meeting of the Society we welcome Eric Spain as our speaker and his topic Innovation. Eric’s talk also links nicely to Professor Dr. Wilkesmann’s speech to the September meeting of the Society . She touched on the concept of Ignorance Management and Eric takes the discussion further and proposes that one means of creating valuable knowledge out of ignorance is via Innovation.

Further details on the talk and the speaker can be found below.

The meeting will be held at our usual venue on Thursday 3 Nov Conference Room 2, 22/F, United Centre 95 Queensway (Admiralty MTR Station).

The event is free for members of the HKKMS and HK$200 for non-members.

My colleagues and I look forward to seeing you at the meeting.

Looking behind the curtain: The impact of ignorance in German hospitals

Meetings, News No Responses »

Aug 222011

Speaker Prof. Dr. Maxie Wilkesmann

We welcome Professor Dr. Wilkesmann to the September meeting of the Society.
While the focus of KM has mainly been about the capturing and sharing of knowledge, how can we draw benefits from studying the unknown , sometimes referred to as Ignorance Management. The session will have relevance to not
only those in the medical profession , but also those taking important decisions when they lack all the information they need.

The meeting will be held at our usual venue Conference Room 1, 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for members of the HKKMS and HK$200 for non-members

To register for the event, please complete the following form:

Synopsis

In their daily work, physicians have to deal with incomplete decision-making. Mostly, they have no time or no resources to gather all relevant information before they make a diagnosis or administer a therapy. Inconsistent decisions made can lead to further suffering. In the worst case ignorance can cause death. From the management’s point of view, inconsistent decisions can lead to cost escalation, lengthier treatment periods, or legal actions.